In CXOTalk 912, Deloitte's CTO Bill Briggs explains why 93% of enterprise AI budgets go to technology, while only 7% goes to the people and organizational changes needed to make it work. In this CIO Advisory episode, Briggs confronts the questions facing enterprise leaders investing in AI at scale.
Key topics include:
The 93/7 investment split and why pouring more money into technology without redesigning workflows and culture produces diminishing returns
Governing autonomous AI agents as a "silicon-based workforce" that requires its own version of HR, from onboarding and performance management to accountability when agents create other agents
The inference cost paradox, where per-token prices have dropped more than 280-fold in 18 months, yet enterprise AI bills continue to climb, forcing a rethinking of cloud, on-premises, and edge compute strategy
How to calibrate the pace of AI investment when the pressure to move fast may be producing more failures than breakthroughs
JOIN LIVE AND ASK QUESTIONS!
Friday, March 13
10am PT / 1pm ET
ADD TO CALENDAR →
EPISODE PARTICIPANTS
Bill Briggs is a principal in Deloitte Consulting LLP and is Deloitte’s US Chief Technology Officer. He also serves as executive sponsor of Deloitte’s CIO Program, offering CIOs and other tech executives insights and experiences to navigate the complex and evolving challenges they face in business and technology. Bill also drives the incubation of new assets, solutions, and businesses across Deloitte’s industries and offerings, while shaping the strategy for Deloitte’s evolving technology-related services, talent model, and market positioning.
Michael Krigsman is a globally recognized analyst, strategic advisor, and industry commentator known for his deep business transformation, innovation, and leadership expertise. He has presented at industry events worldwide and written extensively on the reasons for IT failures. His work has been referenced in the media over 1,000 times and in more than 50 books and journal articles; his commentary on technology trends and business strategy reaches a global audience.
UPCOMING LIVE SCHEDULE
This schedule is subject to change. See www.cxotalk.com for the latest updates to our live programming schedule.
Mar 13: Bill Briggs, Principal | Chief Technology Officer, Deloitte
Apr 3: Marie Myers, Chief Financial Officer, HPE
Apr 10: Daniel Thilo Schroeder, Research Scientist, SINTEF, and Jonas R. Kunst, Professor, BI Norwegian Business School
Apr 24: Praveen Akkiraju, Managing Director, Insight Partners venture capital
May 1: Jon McNeill, Co-Founder, Partner, & CEO, DVx Ventures; former President, Tesla
May 8: Raffi Krikorian, Chief Technology Officer, Mozilla
May 29: Karthik Narain, Chief Product and Business Officer, Google Cloud
Jun 12: Aaron Levie, Founder and CEO, Box
RECENT EPISODES
Snowflake's EVP of Product Talks Hard Truths on Agentic AI: Readiness, Governance, and AI Economics →
NOMINATE A GUEST FOR CXOTALK
To nominate a guest to appear on CXOTalk, complete the form on this page.
ENJOY THE PODCAST
PLEASE SHARE THIS NEWSLETTER: Sign up here!
Join 9,000+ technology executives getting these insights weekly.

